Author: Patrick

A notebook showing rough wireframes.

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Is UX a role or an outcome?

In my years as a consultant and working in agencies, there is only one unwavering truth I’ve encountered; you can’t convince anyone...

An office wall covered in Post-it notes.

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Unconscious self-design

Why empathy can lead to bad experience design...

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Designing for the real world

The sobering effect of watching live sessions....