Patrick and John first met while working together at Publicis Canada. While they’re no longer colleagues, they still hang out and talk shop and make bad jokes.
With a Masters in Psychology and Human Computer Interaction, Patrick has been researching and practicing user and customer experience for over ten years. He’s advised clients through global consultancies Akendi, Publics Worldwide, and Nurun and now leads the product and UX team at RBC Ventures.
For ten years John has been working with brands to help develop and implement technology strategy. A career starting as a hotel concierge has led to roles with startups, agencies, and multi-nationals advocating for customers.